Help!! My settings are. Ntlworld e-mail account. Now I'm not receiving emails. I'm not massively technical so I am stumped on this. JaneG1. My Virgin Media makes managing your account easier with all your information in one place. Both my wife and I still send and receive emails using ntlworld email addresses. That's right, the Ntlworld link through the VirginMedia website is being tempermental and hasn't been letting quite a few customers log into their email account. My account had been suspended due to suspicious activity (I had a number of phishing emails come through which I forwarded to "phishing. You can plop them in separate folders if you want but that way you don't need to set email clients to login to various different servers. However I can't get my ntlworld email to work on new phone. . That will list all the secondary email accounts set up on your broadband account. " Select "See all settings," "Accounts and Import" and then "Add a mail account. com). 1) Copy the following line of command text and then paste it into a MS Word document (or which ever text editor you prefer) so that you can edit it. Select the necessary file saving option from the list that appears. It's been over 24 hours now, but when I check. So, i decided, after seeing a friends set up, to purchase Microsoft 365 in the hope that i could read my emails and create folders on either machine, and each would work together. SpeedI'm getting worried and daren't log out of Windows. This changed -. com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. Please look out for the PM. Options. com email address but i still had access to receiving emails. This does not change the underlying Ntlworld email address, only the way you sign into it via the My Virgin Media account or via VM webmail. COM emails in Email Friday; NTL world email address not working in Email FridayJust make sure you change it to an email address personal to you, and not an email address that belongs to someone else. ntlworld. When i try and use my iPhone to access virgin mail, via web mail, it gives a pop up , do you wish to download appsuite. My Facebook account was hacked yesterday using my ntlworld email address. virginmedia. Re: cant connect to email on 08-12-2021 10:02 Hi dazseaton, thank you for reaching out to us in our community and welcome back, sorry to hear you haven't been able to access your Emails, I have had a look at things our end and can see you have spoken to us in regards to this and a Ticket has been raised, we do advised anything up to 10 Days. Please enter your email. _____I have an old ntlworld email address and use through outlook. . Sign into the. Joining in Options. Networking and WiFi. co. The message will appear within the envelope icon at the top right of the forum page. Also, just to note. We still have a virgin media account but changed the contact email. I'm very sorry for the issues you've been having with your email address. Password Show. Also, just to note. That will take you through the steps to chnage your sign in / username to a non VM email account. I have several email addresses linked to my master account, there used to be a way to see these in My Virgin Media but I cannot see them anymore. 0 Kudos. I cannot seem to put in the correct password - it just isn’t accepting it and there is no way to reset password. 0 KudosCheck your service status; Basket ; My accountSign in. co. Get the latest on customer exclusives and sort out admin with ease. I am unable to log into my ntlworld email account. co. To delete all the messages in a Deleted items. My 93 year old father in law has an active email address ****@ntlworld. Today I changed my virgin media password. Contacted Virgin by phone and got it unblocked. Rob. virginmedia. iphone (iOS 16. CoenobyNtl e-mail in Email 5 hours ago; Email - cannot access ntlworld address in Email 7 hours ago; Ntlworld email account hacked in Email 14 hours ago; No welcome email in QuickStart, set up and connections 18 hours ago; Email locked in Email yesterdayJust pop in your registered email address and your Virgin Mobile number below and then follow the instructions to reset it. . Networking and WiFi. We're making a variety of pay TV channels and on-demand programming. Go to Gmail and select the cog icon in the upper right corner and select "Settings. If they are still there how do I see them and change password from the master account login? Update Settings> Account Details and then click on the link that says 'Manage other My VirginMedia Accounts'. virginmedia. I've noticed today that no ntlworld emails are coming through now on my mobile. Contacted Virgin by phone and got it unblocked. A member of the VM Forum Team staff should be able to check further when they reach this thread in a day or so. Locked ntlworld email address in Email Saturday; Mailbox Unavailable in Email Thursday; Locked out of my ntlworld account AGAIN! in Email Wednesday; Locked out of ntlworld email - help needed ! in Email Tuesday; Can some kind person please allow me into my ntlworld email account. Help > Create new Email address >. You can do that by signing into the "My Virgin Media" account for that email address: Sign into the "My Virgin Media" account for that email address from this link. Maxatoria Posts: 17,980. Search. If you're looking to access your TV, broadband and phone account including your email, sign in here. Email Password reset and Data Protection in Email yesterday; Outlook & Cannot connect to IMAP email server in Email yesterday; NTL email still live - I cant access it or shut it down in Email Monday; email account locked in Email Monday; Can’t access ntlworld email account in Email SundayWhen you click on the purple "Change email address box" and it takes you back to the screen you started they are expecting you to click on the "Edit" to the right of your email address. This can and does affect all the domains listed above. Help > Create new Email address >. So that part should now say something like " [email protected] emails stopped downloading on my Macbook, sometimes they arrive in the inbox then immediately disappear but most of the time they dont arrive, I have checked my webmail and they are not there either. To access the email account using IMAP via an email app such as Outlook you now also have to generate a "Mail app" password to use instead or your webmail password. FWIW do consider migrating your email needs over to a new email provider to. com settings. Options. We are very sorry to hear you are experiencing issues accessing your email account, we will do all we can to help. in Email yesterday; No Access to NTLWORLD. As I mentioned she can't log into My Virgin Media or add her email address to her new phone because it did not accept her password and when I tried to retrieve/change the password i got a message saying that her email address is invalid. Options. If its linked to your current active account we should be able to re set this for you. Login into your Virgin Mobile account and unleash your mobile’s full potential. com or write to Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU. 2) If that is unsuccessful then you could try the "Forgot your password" option. net email users. But as I've not been a customer for years I cannot log into Virgin Media account anymore and the service team cannot help me delete the account. What I do is have GMail pull email from my other accounts into GMail. Sadly, as the community have already advised email addresses need to be linked to an active service account to both stay active, and for us to be able to provide troubleshooting support. When you click on the purple "Change email address box" and it takes you back to the screen you started they are expecting you to click on the "Edit" to the right of your email address. VM say they have made that change to improve the security of VM email accounts. Check your email accounts settings. virginmedia. Click on the Login Button. to see if you are affected, send 10 numbered emails from your ntlworld account using outlook express or similar email client (not webmail) to your own ntlworld email address and see if any or all or some get there to your inbox. in Email Thursday; NTLWORLD unavailable on Outlook in Email a week agoCheck your email from anywhere in the world. Enter your full ntlworld. com email address. In response to Kain_W. ). . My ntlworld address and mail box still working fine. Solved: I've had an ntlworld. Instead log out of that account and then try to log into the Ntlworld email address via this link. Scroll down that page and you will see a place to edit the password. Enter your name (This name will be displayed to people you email) Put the bullet point next to "I already have an e-mail address". I would be more than happy to look into this for you. Around 85% of those were from customers struggling to access emails, while the remaining amount had no broadband or any services at. I have input my correct e-mail address and password, and can successfully acquire my e-mail messages when I log into my Virgin Media web e-mail account when using the same password. Forgotten your login details? Keep me signed in. I just want the email address deleted. We would like to show you a description here but the site won’t allow us. There was never any symbol for accessing 'Outlook' direct. Log in to your Virgin Media Business Mobile Account. Choose the appropriate File Naming option. com email address with outlook is still not - 5348769 Browse Virgin Media Virgin Media Community To confirm I log into my virgin media account with my yahoo email address. I would really love to be able to get back into my ntlworld address from when I was 13. Any help would be appreciated. com provides IMAP access to your Ntlworld. com. The account works fine on the email app on my phone and I can still send and received emails, but unable to log in via the website. For help with your TV or Phone and for Broadband Technical Support: Call Product Support/Faults on 151 from your Virgin Media Phone. The company says that server connection issues following the upgrade mean that some customers who use an email programme, such. Outlook keeps asking me to log onto "pop. It just stopped receiving emails on Friday and I’ve only just worked out that I can’t get in it at all and it appears to be gone. com. I get - 5249413. com secondary email, Thanks for coming back and confirming that. “No password provided for Ntlworld” go to nail settings and enter a PW. com:dhtyG15793Wj" It is important to keep the colon : and the spaces before that piece of text exactly as per the original line of text in step 1). not my email account password. ntlworld,com (or pop3. Ntlworld. Trying to download messages into Outlook has not worked since around the 17th of July. When I try online it says “oops! We can’t find the page you’re looking for”. com :Y54kpX5g: curl -v smtps://smtp. 07-11-2022 14:55 - edited 07-11-2022 14:55. com and imap. We would like to show you a description here but the site won’t allow us. Username: emailaddress@ntlworld. I went through the palaver of changing password etc and it came back with a completely different user name (e-mail address). That is in the format video-post-mossy-sharp Hey tom-k, Welcome back to the community and thanks for taking the time to post here on the forums. I could access this account a couple of weeks ago. According to Down Detector, the problems started at about 06:45 BST, and are affecting customers. You can simply delete those emails and move on with no worries. on 06-03-2023 18:47. Why can’t I log into my Ntlworld email?She has had an ntlworld email address for over two decades and my parents are still virgin media customers, but my mum can no longer access her email account on her Google phone as it keeps asking ‘correct credentials needed - enter credentials for *@ntlworld. . net or virginmedia email accounts. uk. My old ntlworld. Source. SpeedI’m having exactly the same trouble, spent hours on the phone trying to get it sorted, just keeps saying password wrong even though your customer service team have apparently changed the password for me, stopped working on iPhone,iPad and my work android phone. com (NTL World: Virgin Media Mail) account, so you can connect to your emails from your desktop email program or your mobile mail app. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. The salesperson in Currys had a game attempt at setting it up but unfortunately my aunt could not remember her password. Similar to alot of previous posts I have seen, my old ntlworld email account has been hacked. on 12-01-2023 17:29. 2. Customize your sync settings in the Mail app ( Settings > Manage Accounts > select the desired account. I have been able to log into my Virginmedia account and change my password, but the hacker still appears to be able to access this email address and move messages received from eBay to the deleted items folder. Scroll down that page and you will see a place to edit the password. Unfortunately VM are not very good at doing this and so the address can persist for much longer before eventually being culled. 14 kudos Orphan Email accounts IntroductionThis information applies to all four Virgin Media Email domains. Hi, For almost a week now I have been unable to login to my email account, I have tried signing in via web mail as well and get - - 5360806. 0 Kudos. I am using a Samsung android tablet, and i have an ntlworld. 2) I'm unable to change the password to the ntlworld. Options. com. I wonder if this is the problem? please can you help me to secure my email. They can then look to update the contact information on the account to a different email address for any future correspondence. com. Select Account settings. On the 19/6/23 my historical emails disappeared from my ntlworld. Thank you for reaching out. Natalie_L. I don't use webmail but my Ntlworld account is still set up and active on Thunderbird. Whether that may be due to hacking, incompetent management or equipment failure, the result is the same. Mailbird might be able to detect server settings for Ntlworld. You can do that by signing into the "My Virgin Media" account for that email address: Sign into the "My Virgin Media" account for that email address from this link using that ntlworld email address and existing password. We think there may be a problem with the email address you’re using. My main reason was that it was getting loads of spam and I wanted to start with a clean [email protected] secondary address I set up years ago but never used. Please enter the email address you use to sign in to your My Virgin Media account. Go to Family & other users. From any computer, anywhere in the world. Browse Virgin Media Virgin Media Community. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. CoenobySo, the issues are. On the right side select other users. com automatically for you. Hi, I have my iphone4 set up with my NTLWorld mail account and can sent and receive emails via Wi-Fi but can only receive over 3G, and not send. Suddenly it is telling me it needs verification for account. com account has suddenly stopped working. if you say yes, nothing happens and you have no way of by passing it, Either. Then click on the " Account settings " tab and then the " Account details " tab. In the “Check mail from other accounts” section, click “Add a mail account”. virginmedia. If the situation is as set out in option 2) then deleting the Ntlworld account will solve the problem. How do i contact VM?I have forgotten my password @ntlworld. In that case when you sign into your webmail account you have to enter that non VM email address (rather than your VM email address) as the username. Go to My Virgin Media and select Sign in; Enter your My Virgin Media username; Enter your My Virgin Media password; Once you’ve signed in, head to Quick links at the bottom of. NikTheGeek. Sign into the account here:. If you find yourself unable to log into your email account, please perform a full virus scan on all. Further more if you want to access the email address via a third party email app on a PC or mobile device then an app password has to be generated via the relevant My VM account. Go to My Virgin Media and select Sign in; Enter your My Virgin Media username; Enter your My Virgin Media password; Once you’ve signed in, head to Quick links at the bottom of the page and select Virgin Media Mail. com. Log in to your Virgin Media Business Mobile Account. We have tried changing our password in My Virgin Media but this has not resolved the issue. blueyonder. So I've been doing some further digging. 0 Kudos Reply. Once I'm in my account I used to be able to access my ntlworld. com alias emails associated with my main account, one in particular isn't used often and Ive forgotten the - 5372934. com email. Our team are continuing to work flat out to restore historic emails into the inboxes of a small proportion of accounts. For example, if you use the same password for multiple accounts, you're at greater risk of your accounts being compromised. Select Accounts > Email accounts. If you are still a customer then call Tech Support and they will help you get access to your email account. If the issue still persist we suggest you to create a new user account and check: Refer to the steps below to create a new User Account: Go to Settings. Options. Phone: iPhone 13 / iOS 15. If you have your Ntlworld email accounts set to use the old smtp. com email address in the window that opens, and click on the “Next” button. It does mean that you have to use a non VM email address as the username to sign into ntlworld, blueyonder, virgin. com email address. Follow the on screen command. The problems you have are entirely due to virgin media service end, dont mess with your log on or password . That change means that when you reset a VM email password you now have to generate an app specific password to use instead or your webmail password when accessing that email address via any third party email apps or clients on all your devices. My account had been suspended due to suspicious activity (I had a number of phishing emails come through which I forwarded to "phishing. All Rights ReservedReset your password. virginmedia. During all that time he read/wrote emails on his mobile telephon. Promise. Speed"I have two Virgin Media accounts for two separate properties - one for my own home, and the other for a rental property" "My new home has its Virgin account under a rarely used @gmail. 0 Kudos. changing the password changes the account login password. Log onto incoming mail server (POP3): The operation timed out waiting for a response from the receiving (POP) server. NTLWORLD. Now you need to sign into the MY Virgin Media Account for that secondary email address. To confirm, can you log into your secondary email account? ^Martin. I have attempted to speak to an agent via chat and gotten no response. I tried going into their settings and check or change anything but to no avail, with a message of update failed when trying to update it. Just updated my VM email log in details & now logging in via secondary email. I can’t log into Virgin Media, because it doesn’t recognise the email address. I received an email from Microsoft saying they don't have permission to get my NTL Email. Id be grateful for any further adviceOnce you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. I have been able to log into my Virginmedia account and change my password, but the hacker still. I can now only access the email address on an old iphone which ports the data information across to new iphones but beyond that I am stuck. 2 weeks ago. When you reset a VM email password that password now only allows you to access the relevant Webmail account. Then click on the " Account settings " tab and then the " Account details " tab. Enter the incoming server name imap. I had a message from virgin media saying that it was locked - 5274636. This is proving to be impossible - I can't even received my ntlworld emails on outlook. Hi, just setting up new phone and can't remember my ntlworld email password. com mailbox, which would also require you had an address ending in @outlook. We would like to show you a description here but the site won’t allow us. Kind regards, Chris. UK time (just over 9 hours) with login failures and failures to find the servers. Select the account concerned and then click on Change to the right of password if a primary account or View/Change then change to the right of password for. If you want to know more, the updated sections are 6. Frequently your email login name is a letter followed followed by a bunch of numbers. I can’t get into my ntlworld account. com, I'm signed in ok and according to my profile my email address is. I am trying to log into my email account via another route in case my mobile has been cloned. This started happening a few weeks ago. co. Browse Virgin Media Virgin Media Community. While you are on that page, make sure you set up a Password Recovery Question. virginmedia. I have attempted to speak to an agent via chat and gotten no. Yes, the warning message can be confusing. I have the same problem this morning. Get the error message Unable to log in. in Email Tuesday; NTLWORLD unavailable on Outlook in Email Monday; all my . If you're trying to add your Outlook. Step-1: Download and run the software in your operating system. macbook pro (MacOS Ventura 13. Regards, Kain. uk and @virgin. To logout of your Gmail account on other devices on your iPhone, you need to open the Gmail app. How can I sort thi. My wife is having trouble signing into her ntlworld email account, a message saying the email or password are incorrect, the. Blue Yonder Users: Open your 'Gourmet Society' email. com. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. @msmj Each email address has it's own My Virgin Media account so you need to make sure that you sign in with the problem email address which may not be your primary username. com email has been hacked and I'm no longer with Virgin Media & can't login in Email Friday; Need help with VM email client, for Family emails, on Firefox. i just want to access my original ntlworld email account via outlook. DevinThe fact that you need to be a VM broadband customer to use a VM email account is another thing to consider. branson@virginmedia. At that time they said existing email accounts would continue to be supported by them. Virgin Media has crashed this morning, leaving users across the UK unable to access their emails. By going to the link that Petey286 provided you should be able to log into the email account. lw01. Thank you, Access your Ntlworld. Sign into your Gmail account. com:dhtyG15793Wj" It is important to keep the colon : and the spaces before that piece of text exactly as per the original line of text in step 1). Try that and see how it goes. To access your. This can and does affect all the domains listed above. in Email an hour ago; Need to choose 3rd party email address to login in Email 8 hours ago; ntlworld. com, @ntlworld. not my email account password. Select Accounts > Email accounts. When the account is up and running after downloading all your folders, you can right-click on the POP3 account name in. Try that and see how it goes. If it’s a secondary email address on your account, simply go into Manage Accounts in My Virgin Media, and delete it from there. Access your bills, diagnose faults and manage your package. Enter your Apple ID and then select the arrow. So that part should now say something like " youremailaddy@ntlworld. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. I have had ntlworld email address for years. com) email servers you should update the server settings to use the virginmedia. During the past 4/5 days, we have been receiving emails (including the usual one regarding hacking your pc, we've watched you enjoy adult sites, we have your email and password etc), and also texts, where 'hacker' has been trying to reset passwords etc from various sites & apps. Next to where you can see your email address, select Edit. As many others have probably posted about, old ntlworld accounts are being deleted left right and centre. If you look in the top right hand corner of the email page you will see your email address, click on this and you will see "this account is managed by ntlworld. uk" and the account was blocked while I was sending them). Thanks again for the reply. com emails. then sign out and wait 20-30 minutes before trying to access the email account again. 6 - 6. champions@theguardian. We would like to show you a description here but the site won’t allow us. Clear searchQuickStart, set up and connections. com email address. A steady stream of over 800 reports were submitted to the website Downdetector since 08:00 BST Tuesday. I have connected my ntlworld email to my virginmedia account and was able to access through this. That will take you to the relevant "My Virgin Media" account for that email address. Thanks. Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black. not my email account password. co. com" asking for username and password. Virgin Media Email - How to manage my email account Can’t access ntlworld email account in Email Sunday; Account hacked in Email Friday; credential or authentication info does not work & failed decrypting the password in Email 2 weeks ago; Deleted ntlworld email account still live in Email 2 weeks ago; I need help with email settings in Email 2 weeks ago In response to Adri_G. 1) I can't log in to the ntlworld. . com Outgoing Server: smtp. uk. your virgin email account is currently unavailable in Email 2 hours ago; Can’t send or receive emails @ntlworld. com email accounts do t work. curl -v smtps://smtp. Sign in. Try signing into the My Virgin Media Account for that secondary email address by entering that ntlworld address and what you think its password is here. In the next step, select the “Import emails from my other account (POP3)” option and click “Next”. So i need someone to migrate just the email account to my new account. QuickStart, set up and connections. Virgin Media Mail operates several email domains, including @virginmedia. I've been in contact with VM customer services but. @ntlworld. The Virginmedia email system is clearly broken. Mark as New;. I've tried auto and manual set-up but get the message as follows. Newbie poster here. This may be someone else trying to break into your accounts. " The fact that you are the account holder for both broadband accounts does simplify matters somewhat. Couldn't verify account. Also, just to note. Sign into the account here:. if you have set the mail app password you must have specified a non VM email address as the VM username. Mark as New; Bookmark. Get the latest on customer exclusives and sort out admin with ease. Next, from the File menu select New > Mail Account, then enter the email settings outlined below. I am using a Samsung android tablet, and i have an ntlworld. On the rare occasion the email takes longer than 90 days. " - using pop3. I'm a Very Insightful Person. virginmedia. 993. However I would prefer to set my own password rather than use the auto-generated. com. ntlworld.